EJWOX's COVID-19 Prevention Policy

  • As an international leading manufacturer or outdoor horticultural equipment, EJWOX is fully committed to ensuring the health of our employees and our community during the COVID-19 outbreak.
  • We have taken steps to ensure the health and safety of our employees by strictly implementing a cleaning policy by providing all kinds of disinfecting supplies and working with flexible time schedules and working locations.
Questions you might have:

  • What is your Shipping Lead Time?

Our warehouse usually ships orders within 1-2 business days and shipping time is usually 2-10 days, depending on the shipping method you choose. Some delays will occur due to COVID-19. If you did not receive your tracking number or your package has been delayed for over 3 business days, please feel free to reach us at service@ejwox.com for more information.

  • Is my package safe from COVID-19?

Yes, according to the World Health Organization and the Centers for Disease Control and Prevention, The virus cannot stay on a smooth surface for more than 3 days. However, for safety purposes, we recommend that you sanitize the shipping box before you open it. Your safety is our primary concern.